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FAQ

I can’t seem to create a page…says the name is taken…

URL slugs are unique names and can’t be duplicated. If you have an existing Shopify or Rilo page created with a URL, trying to create another page with the same name will end up in this error:

Note: you can have…

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I published my page but the changes are not showing up

Shopify caches pages in order to allow them to load faster for your customers. This means that the cache can get a bit out of sync. If you have an existing Rilo page and you publish some changes, from time…

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Are Rilo Pages Mobile Optimized?

All pages created using Rilo adhere to the responsive web format. This means that they will adapt to the the screen size regardless if it’s a desktop computer, laptop, tablet or mobile device.

Note: since Rilo adapts to your theme’s settings…

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Security

Here at Rilo, we take security seriously. If you would like to report a problem, please
contact our support.

We’d like to thank the following people for helping us keep Rilo secure:

Mael Baslote
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